Align this policy with the confirmed EHR, portal, staffing, and response times before launch.
General coordination
- Name and callback number
- A statement that you are requesting a new-patient appointment
- The general service requested
- Preferred date or time range
Do not send by general email or WhatsApp
- Symptoms, diagnoses, or detailed medical questions
- Medications, allergies, records, or results
- Medical photographs or identity documents
- Insurance cards, Social Security numbers, or payment information
- Urgent requests, medication changes, or refills
Secure clinical communication
The practice will provide the approved method for registration, forms, records, results, refills, and clinical messages. Response times will be explained when care is established.
Urgent and emergency concerns
Do not wait for a general-message response. Call 911 for an emergency. Seek an appropriate level of urgent care for urgent symptoms.
Contact
Privacy contact pending
Privacy Officer
Phone: 786-810-5832
Mailing address:
Serving Southwest Florida